Terms of Use

1. General Provisions

These Terms of Use ("Terms") govern the relationship between Law Team ("Company", "we", "us") and clients ("Client", "you", "your") when providing refund services after online fraud.

By using our services, you agree to these Terms. If you do not agree with any provisions, please do not use our services.

2. Description of Services

Law Team provides the following services:

• Legal consultation: Free initial consultation on refund issues
• Case analysis: Assessment of refund prospects and strategy development
• Legal support: Full case management from application to refund
• International cooperation: Coordination with law enforcement agencies in different countries
• Bank interaction: Working with banks on chargeback procedures

3. Client Requirements

3.1 General Requirements

To receive our services, the client must:

• Be of legal age (18 years and older)
• Have citizenship of an EU or EEA country
• Provide accurate information about themselves and the case circumstances
• Cooperate with us during case management

3.2 Restrictions

We do not work with citizens of the following countries:

• Israel
• Ukraine
• Belarus

3.3 Minimum Amount

We accept cases with a minimum loss amount of 3,000 euros.

4. Service Provision Process

4.1 Initial Consultation

The first consultation is free and includes:

• Analysis of your situation
• Assessment of refund prospects
• Explanation of possible strategies
• Answers to your questions

4.2 Contract Conclusion

After deciding to cooperate:

• We sign a written service agreement
• You provide the necessary documents
• We start working on your case

4.3 Case Management

During case management, we:

• Regularly inform you about the progress
• Provide reports on completed work
• Consult on arising issues
• Coordinate actions with law enforcement agencies

5. Payment for Services

5.1 Service Cost

The cost of our services depends on:

• Case complexity
• Amount of loss
• Need for international cooperation
• Case duration

5.2 Payment Schemes

We offer the following payment schemes:

• Fixed payment: One-time payment for the entire range of services
• Percentage of refund: Payment only upon successful refund
• Combined scheme: Partial prepayment + percentage of result

5.3 Additional Expenses

The client may incur additional expenses for:

• Document translations
• Document apostille
• Courier services
• Other expenses agreed in advance

6. Obligations of the Parties

6.1 Company Obligations

We undertake to:

• Conscientiously fulfill our obligations
• Use all legal methods to recover funds
• Maintain client confidentiality
• Regularly inform about progress
• Provide qualified legal assistance

6.2 Client Obligations

The client undertakes to:

• Provide accurate information
• Pay for services on time
• Cooperate during case management
• Not disclose confidential information
• Comply with the contract terms

7. Confidentiality

We undertake to maintain the confidentiality of all information received from the client in accordance with our Privacy Policy. Information may be disclosed only as required by law.

8. Limitation of Liability

8.1 General Provisions

We make every effort to successfully recover funds, but cannot guarantee a 100% result, as:

• The result depends on many factors beyond our control
• Fraudsters may use complex schemes
• Law enforcement agencies may have limited capabilities
• Banks may make decisions independently of us

8.2 Maximum Liability

Our maximum liability is limited to the amount paid for services, except in cases of intentional harm.

9. Termination of Cooperation

9.1 Grounds for Termination

Cooperation may be terminated in the following cases:

• By mutual agreement of the parties
• If the client violates the contract terms
• If false information is discovered
• If the client refuses to cooperate
• If continuation is impossible for objective reasons

9.2 Consequences of Termination

Upon termination of cooperation:

• We return all documents to the client
• Settle for work actually performed
• Inform about the current case status
• Ensure transfer of the case to another lawyer if the client wishes

10. Dispute Resolution

10.1 Pre-trial Settlement

All disputes and disagreements are resolved through negotiations. If agreement cannot be reached, the dispute is resolved in court.

10.2 Jurisdiction

All disputes are resolved in accordance with Polish law in the courts at the company's location.

11. Force Majeure

The parties are released from liability for non-performance of obligations in case of force majeure circumstances, such as:

• Natural disasters
• Military actions
• Changes in legislation
• Other circumstances beyond the parties' control

12. Changes to Terms

We reserve the right to change these Terms. We will notify you of significant changes by email or website notifications. Continued use of services means acceptance of the new terms.

13. Final Provisions

13.1 Validity of Provisions

If any provision of these Terms is found invalid, the remaining provisions remain in force.

13.2 Entire Agreement

These Terms constitute the entire agreement between the parties regarding the subject matter.

14. Contact Information

For all questions related to these Terms, please contact: